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PRI Ringing issue?

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ScoTTeL

Programmer
Apr 29, 2002
239
US
Okay,
I have 2 different clients that are using PRI with DID's. The main numbers last 3 digits is the receptionists extension. This allows the number to ring into the system just fine.
Here is the issue! What do I do if they want that main number to ring at a few or all of the other stations simultaneously? I can't set all lines to ring on the select phones, because the fax and other data would ring there also. Any ideas?

ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page
 
There are a few ways to do this, the quick and easy way is to put cover buttons on the stations you want to answer the main line.
 
Use an adjunct extension renumbered to the incoming DID number. Renumber the Operator to something else. Give up to 8 extensions (including the Operator) primary coverage buttons, BUT also give them a "pickup-(the DID number)" button and instruct them to hit the pickup button to drag the incoming call to their own SA button, keeping the cover button free for additional calls.
 
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