PRI Problem

[bizkitchris]

I am getting an error in the BCM Unified Manager.

I am trying to check the status of my PRI and when I click on the d-channel link it says out of service. The carrier says they can see my BCM.

Any thoughts???

 

[biv343]

Protocol mismatch would be my first guess. If they can see the BCM, they're most likely seeing your CSU.

 

[acewarlock]

Are you sure your looking at the right BUS? In resources click on the BUS you think it is and it should say ENABLED.

 

[skippy440]

You might want to test it with a different DTM module as I ran into 2 or 3 bad DOA from the box.When I contacted Nortel, they informed me that a bad batch of these modules were sold and replacing the module turned out to be the resolution.



There are only 2 seasons in Canada, Golf and Snowmobile season.

 

[acewarlock]

Skippy440 do you know the batch number or any other way to ID the bad DTM modules???

 

[NARSBARS]

Ithought I had an out of box failure recently on a DTM module.
It worked initially but kept dropping the circuit. The problem turned out to be a bad backplane. The small PCB that the modules plug into was bad on one port and the only way we found it was the sensitivity of the PRI circuit. Trouble shooting consisted of swapping positions between a GATM4 and the DTM.

NARSBARS