PRI OUTBOUND ISSUE ON EXPANSION SERVER

[smartedge1]

We have an expansion system on R11.1 with PRI line which is in service idle . We are unable to make outbound calls from this expansion server . We created a shortcode 9N; to line id 13 but not working

Attached is the trace from the control unit .


Can you advise what i am not getting right ?

 

[JoConnex]

We have an expansion system on R11.1 with PRI line which is in service idle . We are unable to make outbound calls from this expansion server . We created a shortcode 9N; to line id 13 but not working

Attached is the trace from the control unit .


Can you advise what i am not getting right ?

Did you build an ARS?

 

[smartedge1]

No , i did not use ARS . I sent the calls to a short code which is pointing to the line ID of the pri trunk . Do you mean we should use ARS instead ?.

 

[M_A]

can you send me the config file privately to check or can connect remote session together.

 

[smartedge1]

Thanks all .The issue was from the service provider . Thanks everyone .