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Pri on BCM 50 3.0 resetting daily

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devin22

Technical User
Dec 13, 2012
2
US
Telco sez errors on T-1 is coming from cpe side of circuit. Has anyone come across the error 372? digital clock changing sources and no corrective action. Then I am getting the 44 alarm. We have changed slot and card on the NIU and all the cabling between the NIU and the DTM. Must be the DTM module??
 
Sounds weird if it has been runn clean before but check the connections. Some could come loose and after a threshold it will time out and reset.
 
372: CC_MSTR_CHG P2 'E' NetLog TestLog
372: | CAUSE:
372: | This logevent is generated whenever the clock
372: | control server switches the clock master, i.e.
372: | from primary to secondary and vice versa or
372: | tracking is re-established on one of the clock
372: | sources.
372: | The parameter indicates the new clock source :
372: | 0 - Tracking on primary
372: | 1 - Tracking on secondary
372: | ENVIRONMENT:
372: | This event can occur for a variety of reasons.
372: | The intent is to provide indication that tracking
372: | has changed or re-established. This is important
372: | for data applications.
372: | HUMAN ACTION:
372: | Unless the problem is due to the customer, e.g.
372: | unplugging the digital link, the customer should
372: | contact the installer.

Make sure you are at Primary.
Could be DTI mod - Re seat it, and/or may need replacement

or BFT...look to see if blue or green caps or if they want to explode at the top, green caps are old and were issues in past.
Could also be the carrier too, check last post on this thread:





=----(((((((((()----=
curlycord
 
Thanks to all. It is now error free and we have a new NIU card and slot!
 
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