PRI faults

[Rabz]

I have a Nortel realease 25.40 which has had over 12 cant call cant be called since the beginning of the year. We have replaced the PRI card last year septmeber. It lloks like everytime the pri card is reset thelines are all up and running. Any suggestions of possible solution what can be done to look at the root cause

 

[senk1s]

probably the best bet would be to get the vendor and the CO troubleshoot together

 

[johnpoole]

you need to check, ld 60 lcnt, look for errors, any number above 0 is an error. and keep a screen up, and capture the switch print outs, those codes will tell you where the problem is

john poole
bellsouth business
columbia,sc

 

[Rabz]

the problem is while the fault is up our access gets cut off due to DDI access to the switch, can error log or history be found via any loads

 

[johnpoole]

ld 117 prt sel 500, or ld 21 prt hsty... i would connect a pc to the term and put pc anywhere on it. might be the only way without a station visit

john poole
bellsouth business
columbia,sc