Pri Clocking issue

[jimmychris]

I have an Avaya IP Office with Pri card in slot B. It is connected to an XO Flex T1. At least once a day all calls drop. I completely swapped out the IP (403) with all new including PRI card and we still have the same issues. My cloking is set to network. Sometimes they'll go a few days without a drop but then most days all call will drop. The telephone system (403) doesn't drop nor do internal calls. XO says that they are seeing errors coming from my IPO. I think it's the flex T. Anyone experience this. Please advise.

jimmychris

 

[Maxwell1001]

I have had this issue before, its was a problem with the NTE, we had to get BT out over and over and eventually they found an issue. It was that long ago i cant remember what it was but we ended up using SSA and showing them the errors we was getting from the Network.. If your on a 403 you wont have that option

Keep on atyour network.


Regards

ACA - IP Office
ACS - IP Office