PRI caller ID 1

[BombOne]

Nortel Option 11...

Is there a way to make my dchanel receive caller ID name, but not send name. I was working with a vendor on a t-1 switch over (changed providers) and now when we send name to them, the outbound call gets rejected, when the vendor toggles off whatever makes caller ID work, we can make calls out, but only get number displayed on inbound.

 

[NortelGuy1979]

Can you post your DCH configuration? LD 22 ADAN DCH x

Also who is the carrier, and what type of CO do they have?

-Matthew

Matthew - Technical Support Engineer

 

[BombOne]

carrier is ATT, my paper work says they have a DMS switch


TYPE adan dch 7

ADAN DCH 7
CTYP MSDL
CARD 07
PORT 1
DES LOCAL_ATT
USR PRI
DCHL 7
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE ATT
SIDE USR
CNEG 1
RLS ID **
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
BSRV NO

 

[NortelGuy1979]

If it's a DMS, then find out which kind. I don't think you want ATT as the switch type (that's for 5E switches). I think you want STD.

Matthew - Technical Support Engineer

 

[BombOne]

turns out it is ess5 for the CO. I have noticed a couple of things, if I put a call on hold, then pick it up, it has the name, and if someone leaves me a voice mail the name comes up in desktop messaging.

 

[NortelGuy1979]

The CPND name thing is due to your RCAP; w/o NDS you won't get name until you pick it up or put it on hold and pick it up.

W/ NDS you're going to send name though (usually CO ignores that presentation and provides their own).

Your telco needs to ignore your name; I think I have ESS5 docs for that, let me try to find them. It may be in the Nortel KB too.

-Matthew

Matthew - Technical Support Engineer

 

[BombOne]

thanks a lot for looking at this Matthew.

When I was on the phone with my tech and the CO, I remember them saying they cant ignore it. That NDS is exactly what we where turning on and off, when it was on, my out bound calls failed.
This doc you are refering to, is it for the CO to set up there system to ignore my name, or something for me to program on my PBX?

 

[NortelGuy1979]

BombOne, here's what you need:

SOLUTION DETAIL
Name display not working with NI2 and 5ESS.

Problem Description

Fact:
25.40
NDS
NI2
ISDN
Name Display
ESS5

Symptom:
Name display not working with NI2 and 5ESS.
With NDS configured in the RCAP of the NI2 D channel, the CO rejects an outbound call.

Cause:
5ESS not configured to support name with NI2.
Problem Resolution

Fix:
The CO must have PCNALW and CNANALW configured. "Lucent switch has the 5.1 recent change view, the field PCN and CNA has to be
set to ALLOW" (This ignores the name sent from the Meridian). The ESS5 also needs to be revision 14 or later.
RCAP on the DCH programmed with NDS and COLP.

Affected Products
Meridian Core Option 11C - Cabinet

Matthew - Technical Support Engineer

 

[NortelGuy1979]

Here's another one:

SOLUTION DETAIL
Name display not working with NI2 and 5ESS.

Problem Description

Fact:
PBX
NI2
ISDN
Name Display
5ESS

Symptom:
Name display not working with NI2 and 5ESS.
With NDS configured in the RCAP of the NI2 D channel, the CO rejects an outbound call.
Outbound call rejected with cause 50 (Requested facility not subscribed).
Debug Trace of call reject:
DCH 11 UIPE_IMSG REL_COMP REF 0000035B NCALL TOD 11:09:36
40 00 01 00 0A 00 08 02 DB 06 5A 08 02 82 B2 00
Monitor 2 trace of call reject:
DCH 11 UIPE_IMSG CC_REJECT_IND REF 0000035C CH 2 23 TOD 11:10:24
PRIM HDR: 2F 00 01 00 06 00
MSG HDR: 08 02 5C 06 2D 00
Outgoing Setup message trace:
DCH 11 UIPE_OMSG CC_SETUP_REQ REF 0000035C CH 2 23 TOD 11:10:24
PRIM HDR: 01 00 01 00 83 00
MSG HDR: 08 02 5C 06 0E 00
BCAP: 01 0D 13 00 01 10 00 00 22 00 00 00 00 00 00
CHID: 09 09 0D 00 29 00 03 00 01 00 17
GFFAC: 37 29 19 00 9F 00 8B 01 00 01 00 A1 1E 02 02 01
00 02 01 00 80 15 43 4F 4D 4D 55 4E 49 43 41 54
49 4F 4E 53 20 43 45 4E 54 45 52
PROGI: 1E 04 03 00 01 83
CLG#: 05 10 07 00 21 00 0A 00 07 0A 06 04 02 03 02 0A 05 0A
CAD#: 03 0D 03 00 21 00 07 00 03 03 05 0A 03 06 05
SNCMP: 23 00
SRVIN: 24 04 03 00 01 01
PCATG: 1D 03 01 00 01

Cause:
5ESS not configured to support name with NI2.

Problem Resolution

Fix:
The CO must have PCNALW and CNANALW configured.

Affected Products
Meridian Core Option 81C


Matthew - Technical Support Engineer

 

[BombOne]

Thanks again Matthew, I forwarded this info on to my ATT rep, I will see what they can do.