PRG, UCA-Desk Phone & Bria

[danramirez]

Hi,

vMCD5.0, vMAS (Latest).

How do I make to ring 3 divices simultaniously? One is a 5360, other one is BRIA on IPhone, and last is UCA on Desktop PC.

When I put them into a PRG they all ring but it doesnt let me hear/speak from the UCA softphone on PC, it only allows me to listen/speak from the 5360 and the Bria.

Is it possibly I'm not setting up the features correctly (right now I have both softphone and deskphone enabled).

regards,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[wireman50]

Do you mean you can't anser on the PC or there is no transmission?

 

[danramirez]

Wireman,

It's working now. I was importing all users from the 3300 (Including PRG) and it was taking the the UCA Client (Softphone) as a desktop phone, not as a Softphone.

I cleared those records on the UCA Server, and then manually added one user with the correct numbers of extensions for desk phone and softphone.

It's working great now. Not to many documantation available though...

I have the UCA softphoe as teleworker device and the quality is not the best... have you experienced this before?. I have the UCA client in a different compression zone as all other teleworkers. Voice quality with 53 series IP Phones is superb, even with SIP Phones and SIP softphones quality is super super.

Regards,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[wireman50]

Only ever done the softphone on UC lite and the quality was variable. That was mainly on laptops though....

 

[LoopyLou]

The UCA softphone handle compression? Think if it does it would have to be done through the teleworker server and not the MCD as is more traditional. The Minet phones handle compresssion between themselves so if you are talking from a UCA softphone ( in teleworker mode ) to an IP set where does the compression come for the remote teleworker? Not the laptop surely.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.