Preventative maintenance procedures

[richb808]

Hi guys,

Would you know of any routine preventative hardware/software maintenance checklists or procedures for the Norstar systems?

Any help appreciated.

Thanks!

 

[allworxguy]

Not much to do except keeping current backups of the system and voice mail. Depending on system and voice mail models and software version.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[richb808]

Thanks Marv. I'll look into procedures for those.
Do you think a monthly backup is good enough?

 

[curlycord]

It all depends on the amount of changes you make per month and how critical voice messages are for you and had drive space.
Once a week is probably best but you could also do it every night.

Just make sure to delete the old backups so your hard drive does not get full.





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