Prepend a VM to an existing Night VM?

[Cabarrus]

Our company utilizes one greeting only VM for night mode when we are closed outside normal business hours. For days we are closed for holidays or weather related issues, is it possible to prepend this VM with another Voicemail first, then have it roll over to our normal night mode VM?

Currently, we have to re-record this vm each time, and it is a long VM that is bilingual.

Any suggestions are much appreciated!

thanks

 

[kwbMitel]

There might be a couple of suggestions I might make but I don't know your system type or voicemail type.

Good Luck.

P.S. your skill level and access type might also be important.



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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Cabarrus]

Right now we are using NuPoint, but we are migrating back to the embedded on 3300. We are using 8.0 OS on the mitel 3300 .

Let me know if i can provide any other information?

thanks again!

 

[YnotPhone]

With the Nupoint that task would be extremely simple...

With the embedded not so much.

Which would you prefer?

 

[Cabarrus]

Embedded would be great. We using Release 8.0 UR5

thanks!

 

[kwbMitel]

About the only way you can do it simply with the embedded is to use the System Audio File Update form.

This allows you to import .wav files to activate greetings for mailboxes or the system greetings.

The .wav must be recorded in 8bit mono ulaw format.


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Cabarrus]

So I would make one master .wav file then can prepend by another .wav file or would I have to merge the .wav files together first to create one .wav file?

thanks

 

[kwbMitel]

Look at it as replacing the existing message with the one you want.

If that means recording a short special greeting and merging with the original to create a new one so be it.

Keep hold of the original to restore it later.





*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Cabarrus]

ok, that makes sense. thanks

 

[Cabarrus]

Would this feature be any benefit to me?

“You can have up to eight alternate greeting sets (Alternate Greeting sets 2 to 9), and assign them to play on different voice mail ports using the Greetings Assignment Form.”

 

[kwbMitel]

Those greetings are port specific.

More complicated than the solution already discussed.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.