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Prepayment batches are not showing up done in EPOS

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dbant2003

Technical User
Sep 2, 2003
97
CA
We have a problem that has occurred where the payments are not being transfered through ePOS. All the invoices that are cash sales are in the system but there are none of the payments posted through to the system. Where do we start looking to see where or what needs to be corrected.
 
We need some help dealing with some EPOS problems, here are three things that we need to fix;

1: Any cash sale transactions are not coming through to the G/L.

2: There are duplicate orders being created, but only in some cases.

3: During exporting to ACCPAC after the export is complete it still tells us that the transactions are still in EPOS.

Has anyone experienced these problems and if so how did you rectify this. Any help will be greatly appreciated.

 
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