I am a new user of Premiere pro 2 (education version). I have had a continuing and now continuous problem when exporting to DVD from Premiere. About 20% into the export, Premiere will give a "serious error" message and shut down. when I use the media encoder and burn using Roxio, I get no audio on the DVD.
Please help, our school news show has come to screeching halt.
I also know that I can not open Encore. I get an error message at start up that sites an "abnormal condition" and then freezes the computer.
We have tried reinstalling all the software and reinstalled the video and sound drivers with no help.
thanks
Please help, our school news show has come to screeching halt.
I also know that I can not open Encore. I get an error message at start up that sites an "abnormal condition" and then freezes the computer.
We have tried reinstalling all the software and reinstalled the video and sound drivers with no help.
thanks