Prefixing out Dialling

[bignose21]

Bit new to CC6 but trying to get collect the last 4 digits of a DN then ROUTE CALL to it. Alright collecting the 4 digits with:

OPEN VOICE SESSION 2382051
PLAY PROMPT VOICE SEGMENT AUTO_ATTENDANT
COLLECT 4 DIGITS INTO Extension_cv INTER DIGIT TIMER 4
END VOICE SESSION

But then can I prefix the 4 digit number with 238 ? If not I can always route this to Callpilot and collect them there and Left Pad 238 on the Through Dial.

 

[Utreg]

Prefix cannot be done via scripting.
Think you will have use Call Pilot for that.

 

[bignose21]

Cheers, was starting to think that way myself. It is a Call Centre that has Migrated to a new site and now needs the Prefix adding to the front end.