Prefixing local area codes?

[BlueCookeh]

Hi Guys,

I'll freely admit I'm an amatuer with Avaya IPO, so I'm coming here for help!

We have a system setup perfectly at the moment with some SIP trunks, but the problem is some of our stuff complain about having to dial the area code (we've just gone from a PSTN line to SIP).

Is there an easy way to append the local area code to a number if the called number is only 6 digits long?

At the moment we have a shortcode 9N/Dial/9N/50:Main, we then have an ARS setup as 9N/NS01234567890 to change our outgoing CLID.

What's the easiest way to go about prefixing our local area code if need be?

Many thanks

 

[janni78]

If your area code is for example 0123 and the local numbers are always 6 digits the ARS shortcode would be

9XXXXXX / Dial / 0123N / Line ID

"Trying is the first step to failure..." - Homer

 

[RocketJTech]

If you don't mind my asking, where are you that a local number is 6 digits and an area code is 4 digits?

Thanks to technology, we can instantly communicate across the world, but it still doesn't help us know what to say.

 

[BlueCookeh]

@janni78, wow that was a massive brainfart on my part, being so simple. I was getting confused by some of our ARSes that are setup, sometimes you just need to take a step back, I'll give it a go tomorrow thanks

@kampling, we're in the UK, area codes are 5 digits (in our case our code is literally 01234) and local number is 6.

 

[IPGuru]

Bluecookeh
You would be amazed & how often I see excessive over complex short codes when normally 2 or 3 will suffice.
being in the UK (STD code 01438 so not far from you ) i find the following short codes are enough for almost anything

0N

national calls​

00N

International calls​

999 & 112

Emergency calls​

1N

Operator calls​

09N

Premium rate​

?

all other calls (which will be local )​

it is common to bar premium & international, I then also bare 1N (Operator) to prevent numerous ways to bypass these restrictions & then add any necessary exceptions.
these are all done at the system level & I use user short-codes user rights to override for directors/managers & anyone who has a need.

The fewer short codes you use, the less chance there is of making an error


Do things on the cheap & it will cost you dear