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Pre-Recorded AA not working with LVM Utility

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KPM2S

Programmer
Sep 22, 2015
41
US
I have a IPO V2 Rel 9.1.11. i have been trying to upload a file using LVM and each time I get an error message. I have confirmed with the recording studio that it is the right format, even ttok the file myself and used Audacity. I get an error message telling em to check the log files, but the log files aren't there in the LVM folder in Manager.
Ive used a rel 11.0 and saw it create the files, but when I copy them and email them over to upload into the system, I can see they are .c11 files, I used the same recording name in the menu of the AA and i get dead air to play. If I play them on my PC, i can hear it all just fine.
 
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