Hi,
We have approximately 100 users that connect to a CISCO 3000 Concentrator.
Of these 100 or so homeworkers we have 4 users who have real problems with their VPN. The VPN drops connection regularly. It doesn't hold for anymore than 10 minutes at a time and sometimes drops out after a few seconds - other times a few minutes.
They are using BT Voyager 220V routers(latest firmware upgrade completed). They connect by VPN using PPTP on XP pro O/S.
I have altered the VPN settings to be PPTP and adjusted timeouts. I have changed the MTU settings to 1300 and even downloaded something called tunnel rat (which sends pings to keep the VPN connection alive for longer apparently)
They have no firewalls and I've changed the routers and microfliters. I'm about to give one of them a laptop with a clean vanilla build of XP on to try and rule out any hardware / line problems.
Any ideas? I thank you in advance.
We have approximately 100 users that connect to a CISCO 3000 Concentrator.
Of these 100 or so homeworkers we have 4 users who have real problems with their VPN. The VPN drops connection regularly. It doesn't hold for anymore than 10 minutes at a time and sometimes drops out after a few seconds - other times a few minutes.
They are using BT Voyager 220V routers(latest firmware upgrade completed). They connect by VPN using PPTP on XP pro O/S.
I have altered the VPN settings to be PPTP and adjusted timeouts. I have changed the MTU settings to 1300 and even downloaded something called tunnel rat (which sends pings to keep the VPN connection alive for longer apparently)
They have no firewalls and I've changed the routers and microfliters. I'm about to give one of them a laptop with a clean vanilla build of XP on to try and rule out any hardware / line problems.
Any ideas? I thank you in advance.