winston6071
Programmer
hello
has anyone experience with the SCPLUS for Tivoli
a little of the problem story:
i installed the whole thing in both parts tivoli and Service Center, it worked after changeing some things in the SC and also in Tivoli, there was a problem with the Tivoli 3.7 Version, cause in the Rule files the strings will not be accpted with quotes '
but there is still a problem open, the bidirektional communication works only half, lets say.
if i open an tivoli event and send it to sc with manual forward, ( !!!!!! how can i automatic forward CRITICAL and FATAL errors !!!!! ) then it opens an eventin and a ticket in SC, and sends an answer, with the unique eventID.
but if there is a event started in SC then i always get an error with the ppostemsg.
meantime there was a problem and generted sometimes a coredump in tivoli, but there was a patch for that problem posted from peregrine .
so only the ppostemsg error is pending, and the autoforward
i need that urgent, i still waiting for a peregrine call
hope anyone can help, and thanks in forehand
ciao joe
here is the log exzerpt
tec_create_handle failed, errno = 48
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: "system" call failed for
command string: bin/ppostemsg -c -C -s `cat tecserver` SCpmOpened
source=ServiceCenter "msg=Problem PM10208
opened by Tivoli." "hostname=62.132.66.11" "number=PM10208"
"category=technisches Backoffice" "openTime=02/10/01 18:43:45"
"openBy=Tivoli" "actor=Tivoli" "priorityCode=2" "severit
y=CRITICAL" "assignment=BackofficeT1" "alertTime=02/10/01 22:43:45"
"StaTus=open" "referenceNo=111002040966" "logicalName=62.132.66.11"
"type=TivoliEvent" "action=Peregrine TestTic
ket !!!!! bitte nicht lwschen !!!!! (Oct 2 17:35:55 2001) (Oct 2 17:42:29
2001)" "referenceNo=111002040966" "networkName=62.132.66.11"
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: "system" call failed for
command string: bin/ppostemsg -c -C -s `cat tecserver` SCpmOpened
source=ServiceCenter "msg=Problem PM10208
opened by Tivoli." "hostname=62.132.66.11" "number=PM10208"
"category=technisches Backoffice" "openTime=02/10/01 18:43:45"
"openBy=Tivoli" "actor=Tivoli" "priorityCode=2" "severit
y=CRITICAL" "assignment=BackofficeT1" "alertTime=02/10/01 22:43:45"
"StaTus=open" "referenceNo=111002040966" "logicalName=62.132.66.11"
"type=TivoliEvent" "action=Peregrine TestTic
ket !!!!! bitte nicht lwschen !!!!! (Oct 2 17:35:55 2001) (Oct 2 17:42:29
2001)" "referenceNo=111002040966" "networkName=62.132.66.11"
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: Result was: 256
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: Result was: 256
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: p/wpostemsg failed for event
pmo
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: p/wpostemsg failed for event
pmo
tec_create_handle failed, errno = 48
has anyone experience with the SCPLUS for Tivoli
a little of the problem story:
i installed the whole thing in both parts tivoli and Service Center, it worked after changeing some things in the SC and also in Tivoli, there was a problem with the Tivoli 3.7 Version, cause in the Rule files the strings will not be accpted with quotes '
but there is still a problem open, the bidirektional communication works only half, lets say.
if i open an tivoli event and send it to sc with manual forward, ( !!!!!! how can i automatic forward CRITICAL and FATAL errors !!!!! ) then it opens an eventin and a ticket in SC, and sends an answer, with the unique eventID.
but if there is a event started in SC then i always get an error with the ppostemsg.
meantime there was a problem and generted sometimes a coredump in tivoli, but there was a patch for that problem posted from peregrine .
so only the ppostemsg error is pending, and the autoforward
i need that urgent, i still waiting for a peregrine call
hope anyone can help, and thanks in forehand
ciao joe
here is the log exzerpt
tec_create_handle failed, errno = 48
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: "system" call failed for
command string: bin/ppostemsg -c -C -s `cat tecserver` SCpmOpened
source=ServiceCenter "msg=Problem PM10208
opened by Tivoli." "hostname=62.132.66.11" "number=PM10208"
"category=technisches Backoffice" "openTime=02/10/01 18:43:45"
"openBy=Tivoli" "actor=Tivoli" "priorityCode=2" "severit
y=CRITICAL" "assignment=BackofficeT1" "alertTime=02/10/01 22:43:45"
"StaTus=open" "referenceNo=111002040966" "logicalName=62.132.66.11"
"type=TivoliEvent" "action=Peregrine TestTic
ket !!!!! bitte nicht lwschen !!!!! (Oct 2 17:35:55 2001) (Oct 2 17:42:29
2001)" "referenceNo=111002040966" "networkName=62.132.66.11"
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: "system" call failed for
command string: bin/ppostemsg -c -C -s `cat tecserver` SCpmOpened
source=ServiceCenter "msg=Problem PM10208
opened by Tivoli." "hostname=62.132.66.11" "number=PM10208"
"category=technisches Backoffice" "openTime=02/10/01 18:43:45"
"openBy=Tivoli" "actor=Tivoli" "priorityCode=2" "severit
y=CRITICAL" "assignment=BackofficeT1" "alertTime=02/10/01 22:43:45"
"StaTus=open" "referenceNo=111002040966" "logicalName=62.132.66.11"
"type=TivoliEvent" "action=Peregrine TestTic
ket !!!!! bitte nicht lwschen !!!!! (Oct 2 17:35:55 2001) (Oct 2 17:42:29
2001)" "referenceNo=111002040966" "networkName=62.132.66.11"
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: Result was: 256
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: Result was: 256
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: p/wpostemsg failed for event
pmo
Tue Oct 2 18:43:49 2001 gen_tivoli_event I: p/wpostemsg failed for event
pmo
tec_create_handle failed, errno = 48