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Powerpoint does not close correctly

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Johnny37

Technical User
Jun 16, 2005
8
GB
Folks,

I have a PC running Windows XP PRO and Office 97. However whenever the user closes Powerpoint and then double-clicks on the desktop icon to open the app later on, nothing happens. The Powerpnt.exe process is still running in Task Manager - user has to manually kill the process to open Powerpoint again.

As stated earlier, the PC has been reimaged and Office 97 has also been uninstalled/reinstalled with Office 97 SP1&2. I also removed and recreated a new instance of the Powerpoint key in the registry - to no avail.

Previous to the reimage this was not an issue.

I would be grateful for any assistance in this matter

All the very best

Johnny
 
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