We are currently using Powerplay Enterprise Server MR1-7.1.363.0-0, Citrix Metaframe XP Presentation Server, Windows 2000, and Internet Explorer 5.5. This environment works fine, users can expand items in the dimension viewer, drill down in reports, etc. No problems.
We now have a new test Citrix environment, still using Powerplay Enterprise Server MR1-7.1.363.0-0 and Windows 2000. However, the new environment uses Citrix Metaframe Presentation Server 3.0 with Internet Explorer 6.0. Now, if you click the "+" to expand a dimension in the Dimension Viewer on the left, you just get the message "Loading..." and it never expands. This behavior accurs for Powerplay cubes and reports accessed thru Powerplay web.
I have deleted the temporary files from Internet Explorer to try to fix the problem.
Does anyone know what may be causing this and how to fix it?
Thanks,
Chris
We now have a new test Citrix environment, still using Powerplay Enterprise Server MR1-7.1.363.0-0 and Windows 2000. However, the new environment uses Citrix Metaframe Presentation Server 3.0 with Internet Explorer 6.0. Now, if you click the "+" to expand a dimension in the Dimension Viewer on the left, you just get the message "Loading..." and it never expands. This behavior accurs for Powerplay cubes and reports accessed thru Powerplay web.
I have deleted the temporary files from Internet Explorer to try to fix the problem.
Does anyone know what may be causing this and how to fix it?
Thanks,
Chris