Powered by Avaya IPOCC 10.0.0.0 Build 7200

[VNeilson]

Hi All,

Has anyone deployed IPOCC Release 10? The ignition process that you follow once you go to

https://{IPOCCServer}:28433/Administration

and fill in the section on the Settings>License; it picks up the Centralized WebLM Server however it will not let me fill in the WebLM Client ID. Has anyone experienced this? Not sure if I am missing something here.

 

[janni78]

In 10.1 I can at least write something there but don't use centralized licensing so can't test if it actually works.

You shouldn't use 10.0 anyway, it's "old" and I myself reported a ton of stuff that's fixed in later releases.

"Trying is the first step to failure..." - Homer

 

[vladcbv]

Hi,

OFFTOPIC:

Sorry for the offtopic but I have a question regarding the version 10.0.. I have installed it at a client and since I've read that it has a lot of bugs, should I upgrade to 10.4 (service pack 4 i saw it on Avaya's website) or 10.1 ? and for 10.1 I don't need a new license right ?

Thank you

 

[Alfalis]

@vladcbv:
No you won't need an additional license if you want to upgrade IPO and/or IPOCC from 10.0 to 10.1.
It's not like it was with 9.0 -> 9.1, this time it's free.

 

[vladcbv]

Thanks again Alfalis!

So I should go ahead and do the upgrade.. it is worth it right? I meen it's not worse than 10.0.. I haven't got time to test them

 

[Alfalis]

Some of the new features include:
- Hotline Dial Delay
- Multiple Appearance Directory Number MADN
- Privacy Override
- Internal Ring on Transfer
- Hyper-V support
- Media Manager instead of Contact Recorder

I'd say those new features are worth it, yes - but you have to decide for yourself, especially since 10.0 has already had 4 service packs and 10.1 is still rather "fresh" so there might(!) be some issues.

 

[janni78]

You might not wanna upgrade IPO to 10.1 but you can run IPOCC 10.1 with IPO 10.0 SP4.

"Trying is the first step to failure..." - Homer

 

[vladcbv]

Thanks for the info guys !

 

[sheldoom]

Did Avaya fix the Wallboard in 10.1? I have a customer that their Wallboard crashes almost every day (running 9.1.8), they need to restart it and it regularly goes down completely, where I need to restart services to get it working again.

Thanks!!

"All men are fools. Some the wise, fool others. Others the foolish fool themselves. While a rare few fool both others and themselves. These are the rulers of men" from 'The Darkness That Comes Before' by R Scott Bakker