Power Edge 2650 received EOD76 error drive failed

[199002003]

Hi,

I have a Dell PE2650, it seems like the drive failed, I see the 2nd disk has no activity and the 1st disk has green light with the amber light blinking; can you instruct me what is the fix for it? What are the steps should I proceed? this is my database server, help.

Many thanks,

 

[LawnBoy]

Is it a RAID 1 array? Is the OS running?

 

[199002003]

yes, it is raid 1(mirror) the OS is still running.

 

[199002003]

to comfirm again, I am not sure if it is set to raid 1 or not, I only see two drive has activities; can I unplug the one without the light on?

 

[LawnBoy]

If it is RAID 1, yes you just pull the drive and replace it.

Weird, I just had a PE2850 do the same thing an hour ago.

 

[199002003]

how do I find out whether is raid one or something else, because I wasn't theone who setup the sytsem

 

[LawnBoy]

You can reboot and go into the RAID config tools when the server is coming back up.

If you're running Windows, you may be able to:
Start->Programs->Dell OpenManage Applications->Array Manager->Array Manager Console. In the left pane you should see the server name, drill down to Arrays->Perc Subsystem->PERC 3 Array->Group 0 (zero). In the right pane it should tell what type of array it is.

 

[199002003]

all I see is Dell OM Applications\Dell OpenManage\Dell OpenManage, after I login I don't see Arrays; could it be that the Array was setup in Cotrl M instead of windows mode?

 

[LawnBoy]

Sounds like Array Manager wasn't installed. You'll need to reboot and CTRL-M.

 

[199002003]

thanks, I ran the diagnostic utility from dell after the array rebuild, it says "scsi controller status is working properly" should i reboot and CTRL-M to look at it?

 

[LawnBoy]

If the array rebuilt successfully, you're good to go. You can check it if you want to...

 

[199002003]

Thanks for you help.