Possible to copy VMPro 10.1 config to 11.1 SP2? 2

[AvayaGrayBeard]

Is it possible to copy VMPro 10.1 configurations files to a new 11.1 SP2 instance? They would both be hosted on VMware. I have 150 users.

Upgrading the server from 10.1 -> 11.0.4.5 -> 11.1 SP2, per the upgrade docs, seems complex and hazardous because of the Centos kernel upgrade.

I'd prefer to install a new 11.1 SP2FP2 server instance and manually copy over the configuration files and users from 10.1.

I couldn't locate any instructions for such a migration, so I am not sure if that would work. I imagine there's an intermediate step.

Migrating from one server to another instance seems like the best approach so that I have an easy way to revert back to the 10.1 server if something goes wrong.

Recommendations are welcome.

Thanks.

 

[sizbut]

Are we talking about voicemail running on an IP Office Application Server or an IP Office Server Edition primary.

Stuck in a never ending cycle of file copying.

 

[IPGuru]

should be simple

Export Call flows (export not save as!)
import to new VM Server
Copy custom wav files from old server to new server (may need to adjust folder permissions to enable files to be written)



Do things on the cheap & it will cost you dear

ACSS

 

[AvayaGrayBeard]

Are we talking about voicemail running on an IP Office Application Server or an IP Office Server Edition primary.

It's an IP Office Application Server running VMPro 10.1.0.5.0 build 2.

should be simple

Should I upgrade the 10.1 server to 11.0.4.5 first before importing the call flows and copying the WAV data?

I wasn't certain if the WAV files would need to be converted to OPUS, or if that's a non-issue.

Thanks again!

 

[AACon]

I usually do this whole process manually via putty and winscp, so yes, you can do it.

Alternatively, if you do a backup within the voicemail pro client, you can copy that backup to the "otherbackup" folder within the new servers vmpro backups, and using the platform view/system, you can restore that backup.

But yeah, you can manually do it. I copy them to windows with winscp, then copy them to the Administrator folder on the new system, and do a mv -f to copy all the files needed. Just make sure you CHOWN all the new folders/files to vmpro:vmpro and CHMOD them so they can be properly read/written - 775 if I remember correctly?

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[TouchToneTommy]

You can upload them as wav files. Anything recorded via the Edit Play List going forward will be saves as opus.

I would also upload Accounts, Names, and Greetings.
Let the App Server create the empty Account folders, upload the replacements, then stop and restart VM Service so that it will index the messages and reset the counters.

 

[Westi]

They are both Linux

do an immediate backup via the VmPro client and take that file from
/opt/vmpro/Backup/Scheduled/Immediate

then upload it back into
/opt/vmpro/Backup/Scheduled/OtherBackups

and you should see the backup there and be able to restore it all at once

That works
sometimes

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque

 

[AvayaGrayBeard]

That works
sometimes

Thanks for the suggestions.

Is it obvious when/if the restore goes sideways? It would be nice to know if it's successful before I turn it loose on users.

 

[AvayaGrayBeard]

All the suggestions have been really helpful. I ran some trial upgrades on a fresh, isolated VM and it appeared to go well.

In order to copy the backup data, I had to enable root access for SSH by updating /etc/ssh/sshd_config
I also had to chown vmpro:vmpro and chmod 775 the backup files after copying them to the 11.1 server before doing the restore.

The restore put all the Accounts, Names and Greetings files in the right place.

The call flows look good as well. I'll know more once we go live in couple of weeks.

 

[budbyrd]

Just to help others here is the procedure to give yourself root access. This saves you the time of changing file permissions.

At the linux prompt login as root.
Enter: sudo vi /etc/ssh/sshd_config
Press ‘I’ to enter into insert mode and modify the entry.
Change PermitRootLogin no to PermitRootLogin yes
Press esc key to exit insert.
Type :wq to write and exit the editor.
At the command line type ‘service sshd restart’ to restart the service.
This will allow full access to the server file structure through WinSCP.
It is best practice to change this back to ‘no’ when the process is complete.

For other procedures for like new Hyper-v installs I wrote a few FAQs.

https://www.tek-tips.com/faqs.cfm?fid=8147

https://www.tek-tips.com/faqs.cfm?fid=8149

https://www.tek-tips.com/faqs.cfm?fid=8150

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'