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Possible DNS issue

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otto58

IS-IT--Management
Dec 18, 2005
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I have an office with a brand new DELL Server running windows 2003 standard edition. I have three workstations
that are running Windows XP Prof. I also have a Fax server
that is running Windows 2000. They all are part of a domain example: insurance.com

My problem is this... Both servers are powered on 24/7. When all workstations are powered on in the morning and the users log in to the domain everything works fine. As the day progresses and the users need to send a fax and they try to access the fax program via the desktop icon on the workstation. The user gets an error message that the server has been moved or is no longer available. Yet I can still ping the server by it's static IP address. Also, I created a mapped network drive on the workstations. If you try to access the server this way, you get prompted for a username and password. I have all user accounts and computers in the 2003 server running DNS with all correct permissions. This is proven by the fact that when you have trouble with accessability and function, all you need to do is restart and re-authenticate to the domain and everything works fine again. It is either a DNS problem or something is timing out. I can not figure it out. Can anyone help?

Otto58
 
Make sure that all the workstations are in the proper time zone and have daylight savings options that match those of the server. It sounds like your Kerberos credentials are getting out of sync. Use 'net time' with /set options on all the workstations to make sure they are syncing their time with the server.

I can't think of anything else that this might be without looking at the system event log on the server.

ShackDaddy
 
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