Possibility to record internal calls

[deltaserver403]

Dear All.

Is there any possibilty to record internal calls Using Contact Store,

We installed contact store it only records out/in calls not internal calls.

Any help highly appriciated

Thanks
DS

 

[JeSTeROCK]

See if you can get your hands on ver 4.0 info

 

[aarenot]

try this, i have not, but woth a try.


To Record Other Calls
The following is an example shortcode for recording a call involving a specific extension. You do not have to be in conference with or part of the call in order to use this shortcode - therefore this shortcode should only be setup as a user shortcode for trusted users.

Shortcode: *96*N#

Telephone Number: N

Line Group ID: 0

Feature: CallRecord



You do not always get what you pay for, but you never get what you do not pay for.

 

[deltaserver403]

Dear aarenot.

I created the SC as you instructed me, but no luck it is not working.

Any other methods to record internall calls.

Thanks for the input

Regards
DS

 

[disturbedone]

You can manually record calls by using short codes, or a button programmed on the phone, or through Phone Manager.

But the automatic recording of internal calls can't be done.

There might be a new option in v4.0 or planned further down the line) but I haven't heard about any plans. Or otherwise you'd need to raise a feature request and get them to write it as a fea.ture