I'm having some trouble getting our gift card activations to come across correctly in our reporting on POSitouch (6.4). If any one has any ideas for me I would really appreciate it.
When we sell a giftcard to a customer we do not want to collect sales tax on it and we do not want it to go into any sales category.
Currently we have the gift card item set up as tax exempt so the amount is correct, but it then goes into "TAX EXEMPT SALES" on the reporting. We only want it to go into a sales category once it has been redeemed.
Any idea how I can still collect for/activate a gift card without it going into any kind of sales?
When we sell a giftcard to a customer we do not want to collect sales tax on it and we do not want it to go into any sales category.
Currently we have the gift card item set up as tax exempt so the amount is correct, but it then goes into "TAX EXEMPT SALES" on the reporting. We only want it to go into a sales category once it has been redeemed.
Any idea how I can still collect for/activate a gift card without it going into any kind of sales?