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POSAPI order delay

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challa.huzefa

challa.huzefa

Systems Engineer
Feb 20, 2023
1
KW
Hello Everyone,

I am using Micros Res 5.7 with QSR version 2019 for Kitchen. We have issue in POSAPI orders getting delayed in QSR kitchen display.
When checking micros 3700 logs I am getting below error when ever there is delay in orders.
Thu Feb 9 14:30:18 2023 | KWPF15527 | POSAPI | 0 | Time Passed to autofire = 2023, February, 09, 13, 44 |
QSR team said to check autofire dealy settings. Can some help me on this?

Note: This issue is with POSAPI orders only, No issue when orders are ringed locally.
 
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