Users complain that sometimes it takes long time to get into their mailboxes.
I have 14 voice ports between the Octel and the G3si (port 14 is for the message waiting light only).
I do not see any hardware errors.
How can I be sure that all ports work?
Looking at this port statistics report, I do not see any problems. Am I missing anything?
FROM :06/07 07:50A.M. 2007
TO :06/25 11:30A.M. 2007
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* INDIVIDUAL PORT STATISTICS *
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PORT PORT INCOMING OUTGOING SECONDS SELFTEST
NUMBER TYPE COS CALLS/FAXES CALLS/FAXES BUSY FAILED
------ ---- --- ----------- ----------- ------- --------
1 VOC 254 943 97 35610 0
2 VOC 254 948 128 33802 0
3 VOC 254 941 114 35434 0
4 VOC 254 945 107 35116 0
5 VOC 254 920 107 47114 0
6 VOC 254 947 113 34344 0
7 VOC 254 941 112 36410 0
8 VOC 254 934 90 35588 0
9 VOC 254 939 108 32754 0
10 VOC 254 935 124 35196 0
11 VOC 254 940 128 35234 0
12 VOC 254 934 92 34216 0
13 VOC 254 941 94 32538 0
14 VOC 254 697 83 23290 0
--------------------------------------------------
* PORT GROUP STATISTICS *
--------------------------------------------------
COS: 254
VOICE PORTS: 1 2 3 4 5 6 7 8 9 10 11
12 13 14
FAX PORTS:
NUMBER OF INCOMING CALLS: 12905
NUMBER OF OUTGOING CALLS: 1497
NUMBER OF INCOMING FAXES: 0
NUMBER OF OUTGOING FAXES: 0
NUMBER OF PORTS SIMULTANEOULSY BUSY:
1 PORT FOR 190628 SECONDS
2 PORTS FOR 83458 SECONDS
3 PORTS FOR 28492 SECONDS
4 PORTS FOR 8022 SECONDS
5 PORTS FOR 1680 SECONDS
6 PORTS FOR 442 SECONDS
7 PORTS FOR 66 SECONDS
8 PORTS FOR 6 SECONDS
9 PORTS FOR 0 SECONDS
10 PORTS FOR 0 SECONDS
11 PORTS FOR 0 SECONDS
12 PORTS FOR 0 SECONDS
13 PORTS FOR 0 SECONDS
14 PORTS FOR 0 SECONDS
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* ALL PORT STATISTICS *
--------------------------------------------------
TOTAL NUMBER OF INCOMING CALLS: 12905
TOTAL NUMBER OF OUTGOING CALLS: 1497
TOTAL NUMBER OF INCOMING FAXES: 0
TOTAL NUMBER OF OUTGOING FAXES: 0
SECONDS TOO MANY PORTS BUSY TO MAKE OUTCALLS: 0
SECONDS TOO MANY PORTS BUSY TO MAKE FAX DELIVERY: 0
NUMBER OF VOICE PORTS SIMULTANEOUSLY BUSY:
1 PORT FOR 190628 SECONDS
2 PORTS FOR 83458 SECONDS
3 PORTS FOR 28492 SECONDS
4 PORTS FOR 8024 SECONDS
5 PORTS FOR 1682 SECONDS
6 PORTS FOR 442 SECONDS
7 PORTS FOR 66 SECONDS
8 PORTS FOR 6 SECONDS
9 PORTS FOR 0 SECONDS
10 PORTS FOR 0 SECONDS
11 PORTS FOR 0 SECONDS
12 PORTS FOR 0 SECONDS
13 PORTS FOR 0 SECONDS
14 PORTS FOR 0 SECONDS
NUMBER OF FAX PORTS SIMULTANEOUSLY BUSY: