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POP3 account only works one way...Receiving. 4

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jparkhill

Technical User
Aug 15, 2002
24
US
I'm using Win 2000 and Eudora 5.2 with an Earthlink Satellite connection from Direcway. I've setup a POP3 account using a local ISP in Dallas, Texas to reach my earthlink satellite connection at my other home near Tyler, Texas. My attempts to "send" email have failed. My POP3 is setup using Eudora 5.2 in Tools, Options, Getting Started.

I receive my POP3 mail OK, leaving messages on the server for later use at the other home, but I cannot SEND mail -

I get the following error message in Eudora:

&quot;Can't send to <mailname> - The server gives this reason: 550 relaying to <mailname> prohibited by administrator.&quot;

Which &quot;administrator&quot; are they referring to? Win 2000? Eudora? Earthlink?

I've contacted Earthlink and Eudora newsgroups, but I'm needing more input information to proceed with this fix.

FYI - When I ping either the POP or SMTP servers...it times out. Again, I'm receiving mail with the POP3 setup.

Thanks for the assistance,

Jan
 
I'm not clear from your description, which service you're actually directly connected to. But the problem is that you're trying to send mail through an account that you did not directly connect to. The ISP running the mail server is not allowing this - and rightly so because this situation would help spammers hide their identities. What you are trying to do is called relaying and most ISP's won't allow it.
 
You have to be dialed up through earthlink in order to send your earthlink mail. You can recieve no problem but you cannot send. You will have to dial up with a earthlink connection. They have numbers all over different states and a 800 number if needed. Good luck.
 
Actually, the only thing you have to do is plug in your current ISP's SMTP server into Eudora, keep your POP3 set to Earthlink, and then you can receive your Earthlink account and send on your current ISP's account.

Dave
 
Are you trying to send email from your earthlink home account or your current isp in dallas?
 
lander215 is right. the reason it is not allowing you to send is because the server is not allowing &quot;open relay&quot;, thats to stop spamming. get the smtp server info for the isp your useing now and it will work.

i'm in tyler, tx too!! i may be your provider!!
 
You can send from your current dial up that you are using but it will not be your normal earthlink unless you are dialing in with an earthlink dialup number. So if you smtp is set to earthlink you HAVE to use that as a dial up unless you change it like dave and tyler are saying.
 
Another option is to use Earthlink's webmail option. That will work no matter what you use to dial-up, because you enter your username/password for Earthlink on the website to authenticate.

The only thing I don't like about that is I don't have a copy of my sent e-mail readily available.

Dave
 
Thanks to one and all...all of the replies were of great value and, like the proverbial sledgehammer, drove the point home.

I should have been able to figure this out, but that's what you guys are for...&quot;help&quot; when it's needed. Sometimes we can't see the forest for all the trees. Thanks again.

I did know that I had webmail, but I find more wrong with those programs than good...slow, ornery, no past history of sent items, slow, ornery...but, I repeat myself. :)

I was forced to endure Yahoo! mail for some months while moving to Holly Lake Ranch near Tyler and found it almost beyond belief how slow and clumsy webmail can be...then I found Earthlink webmail and Yahoo! looks pretty cool...! :)

Thank you one and all...I gave out some stars...

Jan
 
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