Pool Mode Stations 1

[DaveThePhoneDoctor]

Just switched a system to Pool Mode with combined Key mode for the SLS.

This is working out well. However I want to be able to have the POOl mode stations use specific lines as I can in Key mode.

The Pooled stations now only show me the first two lines that are using the pool. I can use ALS for these two pooled buttons but I can't seem to understand how to get the pool to pick lines in a certain order WITHIN the pool 880.

For example I have all outgoing calls start calling out from line 14 backward so as not to crash into incoming calls which start on line 1. I want teh pooled stations to do the same. Right now they are picking random lines for out calling.

First time I have used POOLED mode. Any suggestions?



Dave,
The Phone Doctor
Las Vegas, NV USA

"You're Never Alone When You're Near A Phone!"

...Lily Tomlin
a/k/a "Ernestine

 

[TouchToneTommy]

RTFM

Those arent the "first two lines that are using the pool", those are the TWO POOL BUTTONS for pool 880. The user gets two buttons so that they can handle two calls at a time. All the lines that are in the pool are selected in a circular fashion when the user goes off hook.

Take the lines that you DON'T want them to use OUT of pool 880. OR, assign some lines to Pool 881, and some others to pool 882, remove 880 from the phones and reassign 881 and 882 (since those pools only assign ONE button for the pool)

 

[DaveThePhoneDoctor]

Thanks you.

Dave,
The Phone Doctor
Las Vegas, NV USA

"You're Never Alone When You're Near A Phone!"

...Lily Tomlin
a/k/a "Ernestine