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Polycom Soundstation 2w on Avaya s8710

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jamlaur

IS-IT--Management
Jun 23, 2005
9
US
We are using a Polycom Soundstation 2W on an s8710 analog line. In Location A, it works fine. In Location B (EPN on same switch) the Polycom fails to consistently generate touch tones when interacting with automated systems (such as teleconference). We tried the same unit in both locations...Any ideas? Thanks.
 
The 2W is wireless. Is there another 2w nearby that's using the same frequency?

You might try re-registering the 2W in the new location to see if it changes the frequency it uses.

Carpe dialem! (Seize the line!)
 
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