Polycom on UCX50 Boot Issue

[atdjr123]

I have a Polycom 335 connected to UCX50 which was working just fine. However when I disconnected it from the switch to move phone it does not boot when reconnected. I keep getting a provisioning error 0x4020, any ideas on how to clear this up???

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[curlycord]

Sounds like the SIP set is not downloading from the TFTP site.
It looks for the sip.cfg file then it can boot.

http://www.tftp-server.com/tftp-client.html

for a TFTP client to test the TFTP server.
You could try to ping it first though.

I am not qualified, just a guess.





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curlycord

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