polycom DECT 600v3 on a samsung

[OldAndKnackered]

Programmed both the dect system and the samsung 7100, make and receive calls no problem, 5020 dect phones will not transfer a call, you can press the R key, which puts the caller on hold, but when you dial the extension number of the other party, nada. the system to DECT connection is SIP. Anyone come across this before?

 

[doktor]

Yes.
You need to transfer in this way using SIP.
1.
Receive incomming call.
2.
Press R-button and get a new dial tone.
3.
Enter the number to transfer to AND #.

Then the call is automatically transferred.
(Not tried this with Samsung, but with Aastra MX-ONE!).

///doktor

 

[OldAndKnackered]

Thanks for the reply, it turns out it was the software version of the 600v3, I swapped it out for a different one, some new fields appeared, and it worked fine.

 

[doktor]

OK, thanks for the update...

///doktor