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PMS
- Thread starter fmgomar
- Start date
ChrisMitel
Technical User
Check the extension is in the guest rooms form..
I would be checking the link. Is it over the network or a physical connection? Go to maintenance commands type PMS STATE. Is the link up or not? Do PMS TRACE ENABLE. Ask the hotel to make a test check in, do you see the name come across? Open a putty session telnet to the CCU on port 1752 and ask them to do a test check in again if it is on the network, do you see it there?
Possibly an issue with the check in system or link.
Regards
I would be checking the link. Is it over the network or a physical connection? Go to maintenance commands type PMS STATE. Is the link up or not? Do PMS TRACE ENABLE. Ask the hotel to make a test check in, do you see the name come across? Open a putty session telnet to the CCU on port 1752 and ask them to do a test check in again if it is on the network, do you see it there?
Possibly an issue with the check in system or link.
Regards
- Thread starter
- #3
Thanks a lot Chris rigyh now is working it was an issue with the check system, we are using network link, and right now it functions...
I really apreciate your time and advices and always thre are many things one can learn every day .
Best regards
>FMGM
I really apreciate your time and advices and always thre are many things one can learn every day .
Best regards
>FMGM
- Status