I made a PMS state command and the system gives PMS Link Down. I enable it but still saying link dowm. I disable and enable but still the same. but despite the call records can still be captured by the customer's PMS . So what link is this ? what command should one use to put the restore Mitel-PMS port 1752 link back UP
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PMS State Command on 3300
- Thread starter xplus360
- Start date
1752 is not a PMS connection, it is the SMDR log - see chart below.
[pre]Logs Output Socket Number
Software Logs 1750
Maintenance Logs 1751
SMDR 1752
Hotel Logs 1753
LPR1 (printer port) 1754
ACD Real Time Event 15373[/pre]
[pre]PMS Connections Socket Number
hotel/motel management connection 15374
Embedded Voicemail Connection 6830[/pre]
For the purpose of the maintenance command you are using, it is checking the Hotel Motel Connection port 15374
**********************************************
What's most important is that you realise ... There is no spoon.
[pre]Logs Output Socket Number
Software Logs 1750
Maintenance Logs 1751
SMDR 1752
Hotel Logs 1753
LPR1 (printer port) 1754
ACD Real Time Event 15373[/pre]
[pre]PMS Connections Socket Number
hotel/motel management connection 15374
Embedded Voicemail Connection 6830[/pre]
For the purpose of the maintenance command you are using, it is checking the Hotel Motel Connection port 15374
**********************************************
What's most important is that you realise ... There is no spoon.
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