Please , I am facing problem 1

[activenew]

Hello,

I am not able to dial "19911" from the internal ext. i am dial 9 then "19911"
ext i am trying to call from

<EXDDPIR=1119;
EXTENSION DIRECTORY DATA
DIR CUST EQU CAT TYPE ICAT MCOST AUX
1119 001-0-40-31 4 EL6 0000000

END
< NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
0 4 3 2 1
1 4 3 2 1
2 4 3 2 1
3 4 3 2 1
4 4 3 2 1
5 4 3 2 1
6 4 3 2 1
7 4 3 2 1
8 4 3 2 1
900 4
901 4 3
902 4 3
903 4 3
904 4 3
905 4 3
906 4 3
907 4 3
909 3
91 4 3
92 4 3 2
93 4 3 2
94 4 3 2
95 4 3 2
96 4 3 2
97 4
98 4 3 2
9900 4 3
9901 4
9902 4 3 2
9903 4 3 2
9904 4 3 2
9905 4 3 2
9906 4 3 2
9907 4 3 2
9908 4 3 2
9909 4 3 2
991 4 3 2
992 4 3 2
993 4 3 2
994 4 3 2
995 4 3 2
9961 4 3 2
9962 4 3 2
9963 4 3 2
997 4 3 2
998 4 3 2
9997 4 3 2 1
9998 4 3 2 1
9999 4 3 2 1
END

please advise

 

[activenew]

any insight please?

 

[whosrdaddy]

I do not understand the question.

you are trying to call number 19911 from ext 1119, is that correct?
if that is the case, we need to see EXCCP:CAT=31;

/Daddy

-----------------------------------------------------
Helping people is my job...

 

[snor]

Hi,

didn`t the tips and hints helped you to solve your problem ??

"I cant make a call for specific numbers"

http://www.tek-tips.com/viewthread.cfm?qid=1770973

P.S.
try to use CAT=4 instead of CAT 31.

regards,
Norbert

 

[activenew]

whosrdady:
yes correct , i am trying to call "19911" from Ext(1119)

Snor :

I still am having this problem, yes I have used CAT4 and CAT 3 , both category does not work.

Thanks for reply

 

[snor]

Hi,
with CAT3 or CAT4 it should be possible to dial "9 19911" (Destination 9 and external number 19911)

one little question :
Do you use "Authorization Code" for locking extensions ?
If extension is locked, then it is possible, that extension 1119 has a lower category and extension is not allowed to dial this numbers.

If extension is locked can be checked with :
SUSIPIR=1119;
--> printout will show "AUTH LOCK" if extension is locked.

If authorization codes are in use can be checked with :
AUCOPIR=ALL;
AUCOP:AUTH=ALL;
--> There you can see the CAT which will be used, when the extension is locked.

best regards,
Norbert

 

[activenew]

PLEASE CHECK THE COMMMAND RESULT:
< SUSIPIR=1119;
STATUS INFORMATION AT 00:00:00 01JAN00
DIR TYPE TRAFFIC STATE/PTR LINE STATE/PTR DIV STATE ADD INFO
1119 ATS IDLE #0276 FREE #0354

<AUCOP:AUTH=ALL;
AUTHORIZATION CODE DATA
AUTH CODE CILCOD CAT CSP CHECK CUST MCOST
0071 1700 4 YES
1110 1110 4 YES
1217 1712 4 YES
1231 2158 3 NO
1250 1250 3 YES
1666 1606 4 YES
1919 2202 3 YES
2022 2202 3 YES
2105 1205 4 YES
2112 2158 3 NO
2160 2106 3 YES
2777 2152 3 YES
2916 1119 4 NO

 

[snor]

Looks OK, extension is not locked.

please can you print out NADAP;
(without "NUMTYP=CD")

 

[activenew]

PLEASE CHECK :

<NADAP;
NUMBER ANALYSIS DATA
TYPE OF SERIES NUMBER SERIES
EXTENSION NUMBER SERIES 1110 - 1190
1199 - 1260
1300 - 1360
1500
1600 - 1607
1650 - 1657
1700 - 1715
2100 - 2107
2150 - 2207
3100 - 3107
3200 - 3207
4100 - 4107
4200 - 4207
5700 - 5716
7000 - 7017
8000
EXTERNAL DESTINATION CODE 9
OPERATOR INDIV. NUMBER SERIES 5000
5050
OPERATOR COMMON NUMBER SERIES 0
TYPE OF SERVICE CODE SERVICE CODE
EXTERNAL NUMBER LENGTH DATA
EXTERNAL NUMBER NUMBER LENGTH
900 12 - 21
901 10 - 10
902 10 - 10
903 10 - 10
904 10 - 10
905 11 - 11
906 10 - 10
907 10 - 10
91 9 - 10
92 8 - 8
93 8 - 8
94 8 - 8
95 8 - 8
96 8 - 8
97 8 - 8
98 11 - 11
9902 4 - 4
9905 4 - 4
9907 4 - 4
9991 4 - 4
9992 4 - 4
9993 4 - 4
9994 4 - 4
9995 4 - 4
9996 4 - 4
9997 4 - 4
9998 4 - 4
9999 4 - 4
PROCEED TO SEND SIGNAL DATA
EXTERNAL NUMBER POS. TYPE
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
0 4 3 2 1
1 4 3 2 1
2 4 3 2 1
3 4 3 2 1
4 4 3 2 1
5 4 3 2 1
6 4 3 2 1
7 4 3 2 1
8 4 3 2 1
900 4
901 4 3
902 4 3
903 4 3
904 4 3
905 4 3
906 4 3
907 4 3
909 3
91 4 3
92 4 3 2
93 4 3 2
94 4 3 2
95 4 3 2
96 4 3 2
97 4
98 4 3 2
9900 4 3
9901 4
9902 4 3 2
9903 4 3 2
9904 4 3 2
9905 4 3 2
9906 4 3 2
9907 4 3 2
9908 4 3 2
9909 4 3 2
991 4 3 2
992 4 3 2
993 4 3 2
994 4 3 2
995 4 3 2
9961 4 3 2
9962 4 3 2
9963 4 3 2
997 4 3 2
998 4 3 2
9997 4 3 2 1
9998 4 3 2 1
9999 4 3 2 1
END

 

[snor]

Problem might be based on
EXTERNAL NUMBER NUMBER LENGTH
91 9 - 10
one Little test is to remove this entry :
NANLR:EXL=91;
then try to dial the number 9 19911

 

[activenew]

Thank you it is working now !!!!!!!!

 

[activenew]

Hello,

I Have observed ,we are not able to dial any numbers begin with "8"
from all Exts

There is any solution for this problem.

Thanks for all

 

[snor]

Hi,
internal you have only one Extension starting with 8
EXTENSION NUMBER SERIES
8000

external numbers with 8, take a look to :
EXTERNAL NUMBER NUMBER LENGTH
98 11 - 11
min and max is set to 11. (only numbers with 11 Digits are accepted.)
please check also the other entries of "EXTERNAL NUMBER NUMBER LENGTH" in the NADAP;

Remove also this numberlength and try to call external numbers with "8":
NANLR:EXL=98;

P.S.
only extensions with CAT 2,3,4 are allowed to dial 98xxxxx
EXTERNAL/INTERNAL NUMBER CAT
98 4 3 2

best regards,
Norbert

 

[activenew]

It is working.

Thanks a lot Norbert for help

if I want to return these numbers again as it was, what should I do?

Sometimes I need to prevent "Exts" to call these numbers.


Thank you again for helping

 

[snor]

to return these numbers :

NANLS:EXL=98,MIN=11,MAX=11;
NANLS:EXL=91,MIN=9,MAX=10;

 

[activenew]

This is what I'm looking for, thank you very much.