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Please help w/department dialing D1232/TVS100? 1

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BobMCT

IS-IT--Management
Sep 11, 2000
756
US
OK - I gave up on programator but I do have the Panasonic DOS utility. I also have hyperterm and VMM for the VS100 as well.

Using the telset I've been able to re-record the company greetings and departmental menu. Also, using hyperterm I've altered the departmental dialing to extensions 192,192,193,101,101,etc for the departments (I've got 3 departments then all go to the operator extension.

However, I must be missing something because this is NOT working. As I have been through the D1232 manual and the VS100 manual and covered what I think is all the bases (obviously I've missed one or some) can someone please advise me where I need to go to get these extensions (192, 192, 193) to ring to the correct extensions or groups?

At this point any and all help will be appreciated.

Thank you!

Bob
 
192 193 194 are access code for ring groups 2 3 4
 
bob do you have a website set up that has your info I
am very close to cannan ct and what you are trying to do can be easyly walked through on the phone I am not prepared t0 write a novel here but I can help you set up a basic
dialing menu there is really no need for dapartmental dialing if you do it my way!! very basic you have reached
xxx for sales press x for service press x for parts press x
 
cwc3;

Thanks - give me a call at 860 657-8983 x104
 
Thanks cwc3;

You help was invaluable and nice talking with you.

Bob
 
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