Please Help! Urgent :(

[gizmo35]

Please take a look at this issue, I cannot seem to resolve this and it is critical that I do :S

http://www.tek-tips.com/viewthread.cfm?qid=962532&page=1

 

[davidmichel]

mmm lets see
Please Help! Urgent

references an issue entered on Dec. 5th and then it took a full month to update that issue and now 5 days later it is entered as Urgent. yea right

anyways whenever you are ready answer the questions already asked and this can progress.

 

[gizmo35]

davidmichel,

At the present these are not production servers but will be this week. I was on holiday for 2 1/2 weeks plus Christmas. I have answered the questions in the old post.

 

[gizmo35]

actually, since you are so sarcastic and non-professional, I rather not have your assistance. Thank you anyway.

 

[vschumpy]

It would have been handy and more constructive if this could have been kept all in one thread and the answers posted in the one thread - however, as your reply in the other thread doesn't give anyone much to go on I think you are going to struggle.

If services.exe (which is a core Windows process - not part of ARCserve) is eating memory then using perfmon to track usage is almost certainly the way to go, there are plenty of hits on Microsoft's site showing you how to do this and some hits on possible causes, but I guess you already checked this and googled for info on services.exe and memory too ?

Other than that you could check for a service that hangs on starting which might also cause this. You would normally get notification in the event logs of services hanging on startup - oh - and you faulted out the hardware already -right ?

 

[gizmo35]

vschumpy,

Thank you for your reply. I resolved this issue today, but again thanks

 

[vschumpy]

Ya wanna tell us how you resolved it so other people could benefit from your experience ?