please explain

[altolabado]

ERR4019 dn
Invalid DN was sent from a VAS when requesting Message Waiting =
Indicator (MWI) update. Output: The affected DN.
Action: Check the DN. It may have been removed in the Meridian 1, but
=
not the VAS.
Severity: Minor

 

[PERRYPJ]

It means there is no ext 4019 in the switch yet you have it in mail, 4019 may appear as a ACDN or a Phantom DN but it can't set the MWI on those type. go into mail and either delete the mailbox or remove the MWI extension

OLD ROLMEN WORKING ON NORTELS

 

[zog99]

4019 dn is telling you that there is no dn xxxx but there is a mailbox for that dn,, some tech's do not remove the mailbox after they have outed a set..

check by dialling the dn.. it should be unused.then go into mail and delete the mailbox for that dn..

 

[johnpoole]

and you could be sending a number to mail via acd or some other path, never ignore that type of problem, so a search in the mail, find that msg lamp indicator, and either turnit off or oput the mb. i have a few (very few) mb for users without a phone, they do remote notification to a pager of cell, but when that box is added, you have to remove the msg waiting dn to avoid that error

john poole
bellsouth business
columbia,sc

 

[lretrievers]

You can also set up a special Class of Service in Meridian Mail for phantoms, ACD's, etc., that does not set message waiting lights. That is what I usually do.