How to play records archived on NAS in Media Manager?
Recording files are present on NAS (and regularly copy new records to NAS), but they are not displayed in Media Manager ("Days To Retain Calls: set 180 days).
Documentation "Administering Avaya IP Office™ Platform Media Manager" says:
"...If a recording file is deleted in the call storage path due to Days to Retain Calls or space limit, the media manager checks the recording file in the NAS or connector archival. If you cannot play the recording in NAS, then please contact your administrator..."
IP Office 500 V2 + APP Server 11.1 FP2SP4
Recording files are present on NAS (and regularly copy new records to NAS), but they are not displayed in Media Manager ("Days To Retain Calls: set 180 days).
Documentation "Administering Avaya IP Office™ Platform Media Manager" says:
"...If a recording file is deleted in the call storage path due to Days to Retain Calls or space limit, the media manager checks the recording file in the NAS or connector archival. If you cannot play the recording in NAS, then please contact your administrator..."
IP Office 500 V2 + APP Server 11.1 FP2SP4