Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

play calls question?

Status
Not open for further replies.
9885776408

9885776408

Technical User
Aug 16, 2007
47
US
I want to play two (India , US) locations calls on my workstation , They have the duplicate configuration I mean They both have the 2 loggers , 1 CLS , 1 screen Logger at each location. How do i configure the NICE Tool bar application to play those 2 locations (India , US) calls ?
 
Sort by date Sort by votes
If each country has two separate CLS servers you will need to create 2 ODBC connections and switch between them as need be.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

wolfgangjr
  • Locked
  • Question
NRX 6.6.2 Active Cisco 7.4 - Many calls with 0 Second Duration
Replies
0
Views
103
wolfgangjr
wolfgangjr
ffulvio
  • Locked
  • Question
Decoding DD tape image of NIM 4.1 calls
Replies
1
Views
162
LoPath
LoPath
DjEssence2
  • Locked
  • Question
AVAYA OUTBOUND CALLS RECORDING IN BLOCKS
Replies
0
Views
112
DjEssence2
DjEssence2
GI-Grady
  • Locked
  • Helpful tip
NICE Engage 6.4 with AVAYA 6.3 Not Recording All Calls 2
Replies
0
Views
196
GI-Grady
GI-Grady
chetann
  • Locked
  • Question
calls are getting recorded delay of 10mins in nice app, after login into avaya onex agent softphone
Replies
0
Views
82
chetann
chetann

Part and Inventory Search

Sponsor

Back
Top