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Plantronics CS520 Headset setup w/ 7942 set

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BaseBall2000

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Oct 31, 2003
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Looking for help or a work around
We have a Plantronics CS520 headset connected to a Cisco 7942 set that it seems that no matter what configuration I try that best I can do is receive audio but can not transmit audio and that is when i have the base unit connected to the headset jack on the 7942 with headset button pressed
when connected to the headset jack on the phone nothing works at all...
When I connect a Plantronics C55 model to the same 7942 the CS55 works as expected
Thanks in advance
 
In the phone programming, make sure Wideband Headset UI Control and Wideband Headset options are set to enabled and wireless Headset Hookswitch is disabled.
On the headset mine is set to F 3 3 for the slider and two dials (CD530)
 
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