Plantronics CS50 with HL 10 lifter

[wardy5]

Hi All. This is all very new to me so possibly posted in wrong area. My apologies, Tried a CS50 with lifter on my shop phone ( CICS ),, worked fine....Took out to my customers and hooked up. ( CICS also ). Don't seem to get the tone in earpiece for notification of incoming calls.. Any ideas ??

 

[MooreTel]

Check your connections...

 

[curlycord]

Are the software and the programming of the sets the same as your lab rat?

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[allworxguy]

Make sure the mic connected to the lifter is taped to the speake. Telephone speaker is between the handset cradle.

Marv ccna

 

[Trason]

The mic has to hear a noise over a certain loudness. try turning the ringer volume up some.

 

[MooreTel]

Is the phone at your client programmed to ring or just appear?

 

[wardy5]

Thanks Everyone. Got it going.

 

[wardy5]

one more silly question. Does the CS540 with lifter give you a notification ( beep ) when you push button on earpiece to hang up ??

 

[snowman50]

I love a mystery.

Are you going to tell us how you got it going.

It’s nice to know how the fix was achieved.