PKT-INT

[Vmail]

I keep getting every month or so a PKT-INT on my g3csiv11? Can anyone give me detail as why and what to look for? It seems to always clear itself. Just recently I got one and then another major alarm on the Clan board.

Please help?

 

[Konri]

You have damaged Packet Interface card.
You can lose communication over IP or over PRI interfaces - in future.
Take out card, tackle for ends and bend (or curve - I do not know if there is proper formulation in english )

It does not connect some chip on plate sometimes and it will be enough it that everything it acted correctly.

 

[petran]

Hello,

If your system is G3csiV11 as you mention (CSI model) then there is no packet interface board. Use the "display alarms" & "disp errors" with 'resolved' set to 'y' to see all the PKT-INT alarms & errors. Then check the Maintenance Documentation for the CSI model to see what is wrong.

If possible, post the alarms and errors and I will help you isolate the problem..


Petran.

 

[stringandtwocans]

If you are running R11, and get pkt alarms, you need to check for errs 1 and 257 in the err log, most commonly, with out a patch you will see the mac addess disappear on the "status link XX" page, and it tends to drop all ISDN trunks, a reset 1 will bring all back into service and you could do a disable mo logical 5150 phy 1a to prevent this from happening until a software patch is installed, 5142 or 5333. This was corrected in later loads of R11

 

[Vmail]

Thanks Guys....However I am having difficulty finding the patch you stated? I can only find it for an 8300 or 8700? Where can I find it for an CSI Prologix cabinet on a TN processor.

Regards