Ping IP but not Server Name

[mjmega07]

I am running a Windows Server 2003 R2 box as our Print Server. When I try to ping the server name it kicks back a message saying "Ping request could not find host <servername>. Please check the name and try again". But I can ping the IP address without any problems. I also tried to do an ipconfig /release or /renew I get this following message:
"The operation has failed as no adapter is in the state permissible for this operation"

When I do an ipconfig /all it shows an ethernet adapter. I know this is preventing anyone to connect to this printers in the Directory.

If anyone could give me some advice on this I would greatly appreciate it.

Mj

 

[Roadki11]

I would start by checking over all your DNS settings. Make sure it has an A record in your DNS server also. The error you get from the ipconfig /release /renew is because that command only works if you are using dhcp.



RoadKi11

"This apparent fear reaction is typical, rather than try to solve technical problems technically, policy solutions are often chosen." - Fred Cohen

 

[mjmega07]

Our DNS Server is running on FreeBSD Unix. How would I go about editing the A record for our Print Server?

Thanks

MJ

 

[Roadki11]

I know linux pretty well but ive never used freebsd but i would venture a guess it uses bind as its dns daemon. I would log into the freebsd box as root or root equivalent and look for some sort of interface for managing dns. Should be fairly intuitive. On a side note i would always run an windows AD environment on a windows AD integrated dns server, but thats just me and many will tell you they run AD just fine on bind.



RoadKi11

"This apparent fear reaction is typical, rather than try to solve technical problems technically, policy solutions are often chosen." - Fred Cohen

 

[Rockstar101]

If this is a new server then you have to manually add the A record to the DNS service on the Unix box depending on the version of bind your server is running.

 

[mjmega07]

You have to excuse me but I am kind of a beginner when it comes to Unix. How would I find out what version of bind we are using and how would I access bind or config file to add the A record?

 

[Rockstar101]

sorry mjmega but I don't admin unix boxes just know that needs to be done. Your best bet would be to research it or someone else might know here within a unix forum. good luck.