JayB326
Technical User
- Feb 15, 2006
- 7
Hello all
I have an IP Office 412 at the office. I am trying to access it through our VPN but am not able to even ping it remotely.
When I am at the office, I have no problems running Avaya software to connect to the 412. When I take that same laptop home and connect through our VPN, I can see all of my network resources fine except the 412.
My VPN solution/firewall is managed remotely. My provider assured me that when the VPN is active, it is a unblocked pipe to the office.
Any suggestions on how to troubleshoot this?
Thanks, in advance....
I have an IP Office 412 at the office. I am trying to access it through our VPN but am not able to even ping it remotely.
When I am at the office, I have no problems running Avaya software to connect to the 412. When I take that same laptop home and connect through our VPN, I can see all of my network resources fine except the 412.
My VPN solution/firewall is managed remotely. My provider assured me that when the VPN is active, it is a unblocked pipe to the office.
Any suggestions on how to troubleshoot this?
Thanks, in advance....