Two BCM450 R6: Systems very close together - outgrew the first system so added second.
System A networked with System B via h.323 and MCDN.
Call comes in to hunt group on system A and broadcasts to group of phones.
Manager on system B want the ability to answer the call if no one in the Hunt Group on System A picks up the call. Manager on System B is in the same room as employees on System A so she can hear the other phones ringing.
Any ideas on the best way to accomplish this?
Ideas I have had so far:
1. Add a second phone in her office. - She no likey.
2. Give her a new extension on System A and route her calls to her new extension. - She no likey.
3. Use Find me Follow me on a ringing station on System A to make her phone ring too - would need to play around with this,
Thanks for any help.
System A networked with System B via h.323 and MCDN.
Call comes in to hunt group on system A and broadcasts to group of phones.
Manager on system B want the ability to answer the call if no one in the Hunt Group on System A picks up the call. Manager on System B is in the same room as employees on System A so she can hear the other phones ringing.
Any ideas on the best way to accomplish this?
Ideas I have had so far:
1. Add a second phone in her office. - She no likey.
2. Give her a new extension on System A and route her calls to her new extension. - She no likey.
3. Use Find me Follow me on a ringing station on System A to make her phone ring too - would need to play around with this,
Thanks for any help.