php pages load slow; most people experience it, our supplier does not

[superslurpee]

Hi,

Our hosting supplier recently upgraded to php 4.3.10 and at that time ALL php pages for any of our clients began loading slowly (sometimes a minute or more!) HTML pages load quickly. It's not the code itself because when we move any of the sites, even to a free server to test, they load appropriately (and they worked quickly before that upgrade). Everyone we talk to (from across North America) experiences this slow loading but our supplier does not. For example, visit

http://www.fairchildlofts.com.

Has this happened to anyone else? It's very frustrating when they seem to see no problem yet everyone else does. Could they be looking internally at the sites we ask them to check? What other possibilities could there be?

Thanks for any input!

Darth Slurpee
--At last we will reveal ourselves to the SEV employees--

 

[vbkris]

well i would suggest that u use echos and debug it:

<?
echo "Star time-".date("i:s");
......ALL CODE
echo "Star time-".date("i:s");
?>

if the time is small then the problem could be with server traffic...


Known is handfull, Unknown is worldfull

 

[Chacalinc]

I'm visiting the link you gave us and I have no problem to broese it.. (I'm in Chile!).

 

[sleipnir214]

I have no problem seeing it, but the site is slow.

I used telnet to view the page as it is streamed from the server. There is a very long pause between the time the HTTP request headers are sent and the time the HTTP response headers and the HTML body are sent.

Are you doing something with output buffering on your site? Perhaps there are problems with available memory or something on your site.


Want the best answers? Ask the best questions!

TANSTAAFL!!

 

[superslurpee]

Thanks for your input. Some people such as Chacalinc, and our supplier seem to experience no delay, yet others such as sleipnir214, our clients, us, and most everyone we talk to experience lengthy delays.

Sleipnir214, that intitial delay you're talking about is what we experience on most of the sites and can get quite lengthy. That delay varies on each site with some being small before the page loads, and some being over a minute or more.

We are not doing anything fancy other than include files for the header of the web site (html, body, etc.), a footer (textlinks, copyright, etc.), some php functions, and a left/right column. And to reiterate, the sites work extremely fast (we code exclusively xhtml strict without nested tables and the like) on all other servers. Yet the people who experience the delay, ALWAYS see the delay, whereas others seem not to.

What could cause this delay and why would some people experience it while others do not?

I appreciate everybody's comments even if you think they're nothing. Everything helps because this problem just isn't going away!

Thanks!

Darth Slurpee
--At last we will reveal ourselves to the SEV employees--