Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Photosmart 7350 USB "lost connection" ??

Status
Not open for further replies.
gillis

gillis

IS-IT--Management
Mar 4, 2001
196
Just purchased a new HP 7350 printer; it worked fine until I shut down the PC. Next day when I started, got the error "Your computer has lost its connection to the printer". Also, the printer power light stays on and the power on/off switch has no effect. Nothing I do gets it back (restart / unplugging the USB, etc...) - I've spent an hour on the phone with HP trying some things. We both agree it's not their problem. This is the 2nd printer - I returned the 1st one because of this problem thinking it was either the printer or software; obviously not either, must be in my system.(USB only on Gateway P4, 1.5Gz)

I replaced an HP 712C and have always used HP inkjets with no problems. Any other experiences like this?

thanks jg
 
Status
Not open for further replies.

Similar threads

vgulielmus
  • Locked
  • Question
Shared printer connected via USB
Replies
4
Views
1K
vgulielmus
vgulielmus
PhoneFreak89
  • Locked
  • Question
HP CLJ CP3525DN "Close Front or Right Doors" Error
Replies
1
Views
180
DrB0b
DrB0b
mike4483
  • Locked
  • Question
HP Photosmart c410a Copy/scan issue
Replies
1
Views
175
MikeHalloran
MikeHalloran
Carlvic
  • Locked
  • Question
Wireless printer connection can cause delay?
Replies
0
Views
99
Carlvic
Carlvic
gbaughma
  • Locked
  • Question
PhotoSmart C8180 1
Replies
3
Views
157
DrB0b
DrB0b

Part and Inventory Search

Sponsor

Back
Top