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Photoshop loads but crashes when i open or select new

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danmiddo

danmiddo

Technical User
Mar 30, 2011
2
GB
Photoshop loads no problems,
But when i open a new file or click new it goes non responsive and crashes.... Can you assist me please..
 
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Try resetting your preferences for Photoshop.

Press Shift+Ctrl+Alt (Windows) or Shift+Command+Option (Mac) while starting Photoshop.
 
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Still exactly the same
Whenever i click new or open still crashes
 
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What version of Photoshop? ...what operating system? ...what hardware? ...what type of network are you on? ...what other details could you provide?
 
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