We have an international partner in Switzerland. If one of my users (located in Luxembourg) calls them from his VOIP phone (connected to our BCM here in the US), all is good. If my CEO (who is here in the US) tries to dial them, the line just stays "dead" for about 20 seconds, then goes to fast busy. My CEO can call the Zurich Hilton which is nearby the partner and shares the same country code, but he can't call that partner. Any ideas why?
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Phones won't place one specific LD call? 1
- Thread starter pluto1415
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phoneguy610
Programmer
have you ever been able to dial him?
and it sounds like you are getting a carrier busy tone and not a pbx one.
i would check with your provider to make sure you are dialing the number correctly and make sure that your provider is allowing the call to go through
you can also open bcm monitor to watch the call being made and to see if the correct digits are being sent
and it sounds like you are getting a carrier busy tone and not a pbx one.
i would check with your provider to make sure you are dialing the number correctly and make sure that your provider is allowing the call to go through
you can also open bcm monitor to watch the call being made and to see if the correct digits are being sent
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